Magento 2 Product Return Extension - Magento 2 RMA Extension allows to manage the return and exchange of items purchased by customers in your store. Customers can request and manage returns and exchanges directly from your web store.
Magento 2 RMA Extension Features
– Extension supports all magento product types.
– Registered customers have access to all their RMA requests directly from their user account.
– Customer can create RMA for any products purchased in store.
– If a customer purchased a several products in one order, he has the opportunity to return only one item or a few received items.
– For every returned product, customer is able to set up: Status, Reason, Condition, and the desired Resolution.
– As only RMA is accepted, your buyer will receive an email notification.
– A customer is able to print RMA Shipping Label directly from their account
– Shipping label includes the information about items to return and return address.
– During the processing of RMA customer has the ability to leave an additional comments about the RMA.
– A customer is able to track the entire history of messages.
– A customer will be notified by email about status change.
– The ability to upload image in any RMA by Customer as well as admin.
– Admin can setup their unique Statuses, Reasons, Conditions, Resolutions for RMA.
We support all our customers through our website. If you have any questions on Extension or need support with its use please contact us. – we're happy to help you.
- Initial release
- Bug fixes