Approved By:
Adobe Commerce Marketplace
Developed By:
Adobe Certified Experts

Magento 2 Checkout Order Comments Extension

2.3.x, 2.4.x

Magento 2 Order Comments Extension enables functionality to add comments, instruction, and special requests while purchasing a product of their choice. Admin can see the comment in order page in backend.


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Listen and learn, Increase customer buying experience through Magento 2 customer order comments extension.

With an assumption that good quality service is your aim. One way of improving competitive advantage is to offer a great shopping experience. Let your customers allow to add comments about the order or any instructions and special requests when they are placing an order on your store. It could be beneficial to you too. As it helps you to understand your customers’ online shopping behavior and needs.

Magento customer order comments extension will add a comment box in at checkout where Customer can insert their Comments, instructions or special requests for that particular order and Admin will able to see it in Order page at the Admin area and take care of it. and give Customer a better shopping experience.


– Allows customer to add a special note/message/comment or instruction while placing an order.
– Admin can see the special note/message/comment entered by the customer on the order detail page in admin area.

FAQ - Common questions about Magento 2 order comments

Question:- How customer order comments works?

Answer:- This extension will add a comment box at checkout page where a customer can add comments, instructions or special notes for the order and admin will able to see it in order page (admin area) and take care of it.

Question:- Can I run this on my staging and development site, too?

Answer:- Yes, order comments module works for staging as well as the live site.

Question:- Can a customer add order comment per item?

Answer:- No, a customer can not add order comment per item. A customer can add only one comment per order.

Question:- Can we display order comment in order e-mail?

Answer:- Yes, but you need to add {{var order.getOrderComment()}} into order email template.

Question:- Where admin can see that order comment?

Answer:- Admin can see order comment in order view page.


We support all our customers through our website. If you have any questions on Extension or need support with its use please contact us. – we're happy to help you.

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Change Log

Version 1.1.5

- Compatibility with Magento 2.4.7

Version 1.1.4

- Compatibility with Magento 2.4.6

Version 1.1.3

- Compatibility with Magento 2.4.5-p1

- Bug Fixes

Version 1.1.2

- Compatibility with Magento 2.4.4

- Bug Fixes

Version 1.1.1

- Compatibility with Magento 2.4.3

- Add Extension version in Stores > Configuration setting

Version 1.1.0

- Compatibility with Magento 2.4.0

- Bug Fixes

Version 1.0.9

- Compatibility with Magento 2.3.3

- Bug Fixes

Version 1.0.8

- Compatibility with Magento 2.3.X

Version 1.0.7

- Compatibility with Magento 2.2.X

Version 1.0.6

- Get order comment into get order API response

Version 1.0.5

- Bug Fixes

Version 1.0.4

- Bug Fixes For Paypal Payment Method

Version 1.0.3

- Bug Fixes

- Add order comment in Sales > Order Grid

Version 1.0.2

- Different Payment Method Compatibility

Version 1.0.1

- Performance Improvement

- Magento Version Compatibility

Version 1.0.0

- Initial release